Tag Archives: Customer Trip Insurance

Introducing Customer Trip insurance on your Ola rides.

We are proud to introduce Customer Trip Insurance, a first-of-its-kind feature in the industry in India. Yes, now you can insure all your Ola rides. This feature was born out of our care for you and our dedication to serve you better.

The insurance will cover the following benefits;

  • Missed flights due to driver cancellations/ uncontrollable delays
  • Medical expenses
  • Baggage loss (for Outstation trips)
  • Financial emergencies (for Outstation trips)

You can opt for an in-trip insurance cover at a premium of Re. 1 for daily rides, Rs. 10 for Ola Rentals, and Rs. 15 for Ola outstation.

Here’s how you can opt-in

In case you opted out the first time, here is how you can choose to opt-in.

You will be covered for the following, once you opt-in.

The claims process is hassle-free too. You can make a claim directly from your Ola app by following the below steps;

  • Choose the ride from ‘Your Rides’ for which you wish to raise a claim
  • Tap ‘Support’ from the bottom bar
  • Tap ‘Claim Insurance for this ride’ from the list of the issues
  • On next screen, tap on ‘Claim Insurance’ to create a claim

Next time you book your rides, opt-in for Customer Trip Insurance and enjoy a stress-free ride.