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Enjoy special privileges on Ola Select!

Being on top of the list feels great, doesn’t it! That’s exactly what you mean for us being an Ola Select member. With Ola Select, your booking request gets bumped up on the top of the queue. 

So what does that mean for you? Simply, you’ll be one of the first to get a cab when you ask for one. Didn’t we say being an Ola Select member has it benefits!

Along with priority cab allocation, you also get to experience the below benefits:

Hurry! Don’t miss out on the opportunity to experience Select.

BECOME A MEMBER

Terms and Conditions:

  1. Max savings per ride – Rs.75
  2. Subscription will not auto-renew, please repurchase post expiry
  3. Peak pricing benefit applicable on Mini, Prime Sedan and Prime Play categories

Caution: Do not share your Start OTP with ANYONE!

Protect your Ola Account!

At Ola, we consistently ensure to make your rides a seamless experience. In our endeavour to do so, we are raising awareness against online frauds. Phishing is a type of internet fraud that involves stealing users’ sensitive information like OTP, Debit Card/Credit Card or payment wallet details. But don’t worry! Just follow these simple tips to stay away from such fraudulent activities.

Please note the pointers below:

  • Do not call on customer care numbers listed online, we do not have any customer care number listed anywhere. .
  • Do not entertain any calls pretending to be Ola customer care executives requesting for Ola OTP. Compromise of login OTP can give them full access to your account and Ola Money wallet.
  • Do not entertain ANYONE claiming to  complete KYC process. You can check the guidelines to complete KYC process here: https://olamoney.zendesk.com/hc/en-us/articles/211814005-How-to-complete-KYC-process-
  • Do not entertain ANYONE claiming to provide offers and  discounts. We do not call to offer you any discounts.If you receive any suspicious link through these calls please do not open them.
  • Please share your start trip OTP details from the app only with the cab driver after getting into the cab

In case of any concerns regarding fraud, you can write to us at support@olacabs.com. For concerns related to Ola Money, please write to care@zipcash.in. Please note that you can CALL US only through the application, this is how it works:

  • Open your OlaCabs application on phone.
  • Tap the menu button , and then tap Support.
  • Go to Fares & Payments > Fares and charges > (Any question).
  • Tap on CALL US button listed in the bottom

Here’s a screenshot of FAQs:

Have a safe trip with every Ola ride.

Enjoy zero peak pricing on Ola Cab Pass!

Hurry! Pick your favourite Ola Cab Pass now at just Rs. 99. Not just that! You also save up to Rs. 500 on your daily travel expenses.

Here are top reasons why you should pick an Ola Cab Pass:

Book your most convenient ride with Ola Cab Pass.

Get Pass
  • Valid only on 20 rides
  • Cab pass will be valid for 1 month
  • Offer only valid to users receiving this communication
  • Ola reserves the right to modify the offer
  • Pass will not be active on Airport rides

Enjoy zero peak pricing on Ola Cab Pass!

Hurry! Pick your favourite Ola Cab Pass now at just Rs. 49. Not just that! You also save up to Rs. 500 on your daily travel expenses.

Here are top reasons why you should pick an Ola Cab Pass:

Book your most convenient ride with Ola Cab Pass.

Get Pass

Terms and conditions:

  • Valid only on 20 ride
  • Cab pass will be valid for 1 month
  • Offer only valid to users receiving this communication
  • Ola reserves the right to modify the offer
  • Pass will not be active on Airport rides

Ola Money late fee structure revised!

We hope you are enjoying Ola Money Postpaid services!

We have revised the late fee structure and the same will be applicable from your current cycle. In the new structure, a fixed late fee will be charged immediately if you miss your due date. Post this, the same amount will be charged again every 30 days*, until all dues are settled.

* Fixed late fees will be charged on the 1st, 31st, 61st and 80th-day post due date. No additional late fee will be charged post 80th-day.

For example – if your due date is 31st Mar 2019, Late fee will be charged on 1st Apr 2019, then 1st May 2019, then 31st May 2019 and then 20th June 2019.

PFB the slab wise late fee :

Due AmountLate fee
0 to 2500
251 to 50050
501 to 100075
1001 to 2500100
2501 to 5000250
5000+500

Example 1 :If your due date is 31st March 2019 and due amount is Rs.1500, a late fee of Rs.100 will be charged on 1st April 2019 and then again on 1st May 2019 and so on, if dues are not cleared.

Example 2 :If your due date is 31st March 2019 and due amount is Rs.4500, a late fee of Rs.250 will be charged on 1st April 2019 and then again on 1st May 2019 and so on, if dues are not cleared.

Your due date occurs 7 days post the date when your bill gets generated. Please clear your dues before the due date to avoid paying late fees.

We hope you continue to have a seamless experience with Ola Money Postpaid.

For more information click here

Your airport rides with Ola just got easier!

The most convenient cab ride from the airport is just 3 mins away!

Here are 2 easy steps to reach Ola Boarding Zone:

a)    Once you’ve booked your cab, exit from Arrivals & head towards the Ola Boarding Zone located near McDonald’s.

b)    Board your cab & share the OTP with your driver partner to start your trip. That’s It!

In case of any queries, please reach out to the Ola on-ground Crew or visit www.olacabs.com for more information.