Provide KYC details to upgrade your usage limit.

Provide your KYC details today!

We noticed that you are about to cross the 10k monthly limit on your Ola Money wallet. Please complete your full KYC to continue loading your Ola Money wallet. This measure will ensure compliance with the New RBI guidelines for Prepaid wallets.

How to complete Full KYC?

How to complete Full KYC?

Send the below documents to support@olamoney.com with subject line as ‘Ola Money KYC for phone number ‘<Your Ola Registered Phone Number>’ and enjoy a upgraded monthly wallet  limit of  1L from the current Rs 10,000 per month and transfer money to other wallets or bank account.

  1. Your Photograph/ Selfie
  2. Certified copy of Proof of Address and Identity (any one)
    – Passport
    – Driving License
    – Voter’s Identity Card issued by the Election Commission of India
    – Aadhaar Card or letter issued by the Unique Identification Authority of India

Basis the new RBI guidelines, in the event that you don’t complete your KYC verification on or before 28th Feb 2018*, you will not be able to further reload your Ola Money wallet, you will only be able to use your existing balance.

Please reach out to our Customer Care team at support@olamoney.com , if you need any further assistance.

Terms and conditions: 

  • Subject to the limits prescribed under applicable laws and T&Cs
  • Subject to RBI guidelines
  • Feb 28th, 2018 or other timeline as prescribed by the RBI