One Click To Safety

At Ola, we are constantly working towards improving your ride experiences.

While we are regularly adopting new technologies to strengthen the safety measures, here are a few dos & don’ts that you can bear in mind to have a safer ride.



  • In case of a panic situation/danger, tap the ‘Emergency Button’ on the Ola app.
  • Ensure that the driver partner follows the App navigation.
  • Ensure that you have added your emergency contact on the Ola app.
  • Check to ensure that the child lock is disabled.
  • Always try and add the destination to your ride during booking itself.
  • Always be alert of your surroundings and the route.
  • Always respect the personal space of co-passengers and the driver partner.
  • As much as possible, avoid sitting on the front seat and opt for the rear seat.
  • Try not to have conversations with the driver partner where personal information is revealed.
  • In case of any misunderstanding or disconnect with the driver partner, do not argue. Try to contact Ola Care instead.
  • Do not eat or smoke in the cab as the driver partner may not appreciate it.

We hope you consider the aforementioned recommendations and wish you a pleasant ride experience.