Why does Ola Money Postpaid charge late fees?
For us to provide smooth service, we need our existing users to repay on timely manner. Also, not repaying on a timely manner mean we send more reminders, which again can be irritating.
Hence to ensure that users pay on time, we charge a nominal late fee.
Will I be notified before a late fee is charged?
Users are notified multiple times via E-mail, SMS, and other reminder notifications before a penalty is charged. We hate hidden charges as much as you do. In case you’re facing an issue, do drop us a message, and we will get back to you at the earliest.
What should i do if i have issues with my late fees?
For quick query resolutions mail us at firstname.lastname@example.org