Today, we’re making it easier to start your ride when you board your Ola. Instead of using the CRN number, our customers will start seeing a 4-digit OTP on their Ola mobile app. This OTP helps ensure that your trips are billed right, every time.

Android users will also see the OTP in the notification drawer of their phones while iOS and Windows users will also receive the OTP via SMS when their booking is confirmed.

Here’s how it works:

• Locate your OTP easily in your Ola app on your “Track Ride” screen.
• Once you board your cab, share the OTP with your driver to start the trip.
• Sit back and enjoy your ride!

This OTP will be visible for all Ola Rides including Ola Prime, Ola Share, Ola Outstation and Ola Rentals.