Category Archives: Uncategorized

Caution: Do not share your Start OTP with ANYONE!

Protect your Ola Account!

At Ola, we consistently ensure to make your rides a seamless experience. In our endeavour to do so, we are raising awareness against online frauds. Phishing is a type of internet fraud that involves stealing users’ sensitive information like OTP, Debit Card/Credit Card or payment wallet details. But don’t worry! Just follow these simple tips to stay away from such fraudulent activities.

Please note the pointers below:

  • Do not call on customer care numbers listed online, we do not have any customer care number listed anywhere. .
  • Do not entertain any calls pretending to be Ola customer care executives requesting for Ola OTP. Compromise of login OTP can give them full access to your account and Ola Money wallet.
  • Do not entertain ANYONE claiming to  complete KYC process. You can check the guidelines to complete KYC process here: https://olamoney.zendesk.com/hc/en-us/articles/211814005-How-to-complete-KYC-process-
  • Do not entertain ANYONE claiming to provide offers and  discounts. We do not call to offer you any discounts.If you receive any suspicious link through these calls please do not open them.
  • Please share your start trip OTP details from the app only with the cab driver after getting into the cab

In case of any concerns regarding fraud, you can write to us at support@olacabs.com. For concerns related to Ola Money, please write to care@zipcash.in. Please note that you can CALL US only through the application, this is how it works:

  • Open your OlaCabs application on phone.
  • Tap the menu button , and then tap Support.
  • Go to Fares & Payments > Fares and charges > (Any question).
  • Tap on CALL US button listed in the bottom

Here’s a screenshot of FAQs:

Have a safe trip with every Ola ride.

Enjoy zero peak pricing on Ola Cab Pass!

Hurry! Pick your favourite Ola Cab Pass now at just Rs. 99. Not just that! You also save up to Rs. 500 on your daily travel expenses.

Here are top reasons why you should pick an Ola Cab Pass:

Book your most convenient ride with Ola Cab Pass.

Get Pass
  • Valid only on 20 ride
  • Cab pass will be valid for 1 month
  • Offer only valid to users receiving this communication
  • Ola reserves the right to modify the offer
  • Pass will not be active on Airport rides

Enjoy zero peak pricing on Ola Cab Pass!

Hurry! Pick your favourite Ola Cab Pass now at just Rs. 49. Not just that! You also save up to Rs. 500 on your daily travel expenses.

Here are top reasons why you should pick an Ola Cab Pass:

Book your most convenient ride with Ola Cab Pass.

Get Pass

Terms and conditions:

  • Valid only on 20 ride
  • Cab pass will be valid for 1 month
  • Offer only valid to users receiving this communication
  • Ola reserves the right to modify the offer
  • Pass will not be active on Airport rides

Shop for your favourite brands online with OlaMoney and avail cashback

Go cashless beyond your cab rides! Pay for all your food, movie tickets, travel, beauty, grocery and other online orders with OlaMoney Postpaid and enjoy great cashbacks.

Have a look at our offers on your favourite brands.

Brand Offer
20% cashback upto Rs. 100
Brands Offers
20% cashback upto Rs. 300
  25% cashback up to Rs. 250
10% cashback upto Rs. 100
10% cashback upto Rs. 200
Brands Offers
10% cashback upto Rs. 100
10% cashback upto Rs. 75
10% cashback upto Rs. 100
10% cashback upto Rs. 100
10% cashback upto Rs. 100
Brands Offers
10% cashback upto Rs. 75
10% cashback upto Rs. 75
10% cashback upto Rs. 50
Brands Offer
30% cashback upto Rs. 150
30% cashback upto Rs. 150
30% cashback upto Rs. 150
Brand Offer
10% cashback upto Rs. 100
Brand Offer
10% cashback upto Rs. 75

Start shopping right away with OlaMoney.

Terms & Conditions

  1. Offer is valid in the cities where the brand is operational
  2. Offer not applicable for users who have not cleared dues beyond their due dates
  3. Offer is exclusive to you and intended for your use only
  4. If you haven’t activated Ola Money Postpaid, please navigate to Profile –> Payments –> Ola Money Postpaid to activate the same
  5. Cashback will be credited within 3 working days to your Active Ola Money Postpaid/ Wallet Account

Detailed Terms & Conditions

BookMyShow

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on BookMyshow using OlaMoney Postpaid
  • Offer valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Redbus

  • Valid once per Ola Money Postpaid user
  • Applicable on first ever transaction on RedBus using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 12th Aug 2019 only for Ola Money Postpaid Active Users

Abhibus

  • Valid Once per Ola Money Postpaid user.
  •  Applicable on first ever transaction on Abhibus using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Cleartrip

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Cleartrip using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Travelyaari

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Travelyaari using OlaMoney Postpaid.
  •  Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

1mg

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on 1mg using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Purplle

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Purplle using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Medlife

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Medlife using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Netmeds

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Netmeds using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Freshtohome

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Freshtohome using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Licious

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Licious using OlaMoney Postpaid
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Tendercuts

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Tendercuts using OlaMoney Postpaid.
  •  Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Box8

  • Valid Once per Ola Money Postpaid user. 
  • Applicable on first ever transaction on Box8 using OlaMoney Postpaid.
  •  Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Freshmenu

  • Valid Once per Ola Money Postpaid user. 
  • Applicable on first ever transaction on Freshmenu using OlaMoney Postpaid. 
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Faasos

  • Valid Once per Ola Money Postpaid user. 
  • Applicable on first ever transaction on Faasos using OlaMoney Postpaid. 
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Housejoy

  • Valid Once per Ola Money Postpaid user. 
  • Applicable on first ever transaction on Housejoy using OlaMoney Postpaid. 
  • Offer Valid from 1st Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users

Magicpin

  • Valid Once per Ola Money Postpaid user. 
  • Applicable on first ever transaction on Magicpin using OlaMoney Postpaid. 
  • Offer Valid from 1st Aug to 15th Aug 2019 only for Ola Money Postpaid Active Users

Pharmeasy

  • Valid Once per Ola Money Postpaid user
  • Applicable on first ever transaction on Pharmeasy using OlaMoney Postpaid
  • Offer Valid from 3rd Aug to 31st Aug 2019 only for Ola Money Postpaid Active Users.

Ola Money late fee structure revised!

We hope you are enjoying Ola Money Postpaid services!

We have revised the late fee structure and the same will be applicable from your current cycle. In the new structure, a fixed late fee will be charged immediately if you miss your due date. Post this, the same amount will be charged again every 30 days*, until all dues are settled.

* Fixed late fees will be charged on the 1st, 31st, 61st and 80th-day post due date. No additional late fee will be charged post 80th-day.

For example – if your due date is 31st Mar 2019, Late fee will be charged on 1st Apr 2019, then 1st May 2019, then 31st May 2019 and then 20th June 2019.

PFB the slab wise late fee :

Due AmountLate fee
0 to 2500
251 to 50050
501 to 100075
1001 to 2500100
2501 to 5000250
5000+500

Example 1 :If your due date is 31st March 2019 and due amount is Rs.1500, a late fee of Rs.100 will be charged on 1st April 2019 and then again on 1st May 2019 and so on, if dues are not cleared.

Example 2 :If your due date is 31st March 2019 and due amount is Rs.4500, a late fee of Rs.250 will be charged on 1st April 2019 and then again on 1st May 2019 and so on, if dues are not cleared.

Your due date occurs 7 days post the date when your bill gets generated. Please clear your dues before the due date to avoid paying late fees.

We hope you continue to have a seamless experience with Ola Money Postpaid.

For more information click here

Exclusive offers from Udyan Tea with Ola



Are you a tea aficionado? We have great news. Sip a cup of tea right in Darjeeling with your better half as two couples get a chance to win a 2-nights stay at a tea estate! 

That’s not all. Lucky winners will win vouchers from Udyan Tea and can taste over 50 tea variants made from handpicked tea leaves sourced directly from the best gardens. All you have to do is ride with Ola.

If you don’t happen to win the vouchers, fret not! 20,000 lucky winners can get discount vouchers and avail 30% off on shopping from Udyan Tea.  

Do visit their website to know more.

Terms & Conditions:

  • Code UDYANTEA is a zero discount code valid till 22nd August, 2019 on Ola rides 
  • Valid in Mumbai, Pune, Ahmedabad, Bhavnagar, Jamnagar, Rajkot, Surat, Vadodara, Bhopal, Indore, Jabalpur, Ujjain, Ahmednagar, Kolhapur, Nashik, Solapur, Amravati, Aurangabad, Nagpur
  • UDYANTEA code is not applicable on select & corporate rides
  • The voucher can only be used once before 30th Sep 2019
  • Offer cannot be redeemed for cash
  • No two or more vouchers can be clubbed together
  • The coupon cannot be used on discounted products and cannot be clubbed with any other offer
  • Coupon code must be applied on Shopping Bag page in order to avail the discount
  • Offer valid only on purchases made via www.udyantea.com
  • Ola reserves the right to withdraw/modify offer at its own discretion

Terms & Conditions for Darjeeling Stay:

  • This offer entitles winning couples or 2 persons to a free 2-nights stay at a tea garden in Darjeeling district
  • The name of the tea estate where the stay will be organised will be communicated at the time of announcement of winners
  • Udyan Tea will bear the cost of transportation from Bagdogra Airport (IXB) or New Jalpaiguri railway station (NJP) to the tea estate, 2 night stay at the estate with 3 meals per day, tea factory tour, and return transportation from the estate back to Bagdogra airport (IXB) or New Jalpaiguri railway station (NJP)
  • Cost of any additional expenses, including but not limited to additional meals, local sightseeing, airfare from/to origin city to Bagdogra airport, train fare from/to origin city to New Jalpaiguri railway station (NJP), etc. will be borne by the winners
  • Any additional person(s) accompanying the winners will have to bear their own complete cost for the trips
  • Children above 3 years of age will be treated as one adult



Get 10 free Bike rides with Ola Money SBI Credit Card

You can ride more and save more! Get 10 free Ola Bike rides by applying for the Ola Money SBI Credit Card before 31st July.

Terms and Conditions:

  • Maximum cashback amount is Rs.50 or the ride fare whichever is lower. The cashback amount will not exceed the ride fare
  • Coupon code is applicable only on first 10 Ola bike rides. After user has made their first transaction on Ola Money SBI credit card 
  • Offer is applicable only if application form was submitted before 31st July 2019 midnight
  • Cashback will be credited into the users Ola Money account 
  • Cashback will be credited within 3 working days after the 1st transaction on Ola Money SBI credit card is done
  • Offer is only applicable to users receiving this communication
  • Offer valid from 26th July 2019 to 31st July 2019
  • Zipcash reserves the right to withdraw/modify the offers at its own discretion