The Ola app was launched in 2011, about the time when we started off, making it the first of its kind app for booking a cab. Over the years, we have got you more options, packed it with features and made it nothing short of an experience in itself.
Today, we take it a step ahead by making your app load lightning fast even on 2G networks, taking away the need to call for a cab at any point in time. Calling for a cab, we agree was a simple thing to do but we’ve made it even easier with our app. With one tap on your Ola app you can now have a ride at your doorstep.
Open the app and it automatically picks your location. You can see vehicles in your vicinity and ETA across categories to select your desired ride. You click on Ride Now, instantly receive a confirmation and details on SMS and in-app. You can track your cab as it arrives at your doorstep within minutes. You share your ride details with your loved ones, ride cashless with Ola Money and rate your ride and driver anytime in between or after the ride. How convenient is that! Now imagine attempting to do all of this over one or many phone calls! Booking through the app is child’s play. Here’s proof!
On the other hand, India ranks 3rd globally with respect to smartphone users and that number is growing at about 45% year on year. More people in the country are using their phones to access everything from utility to entertainment. In fact, in the last one year we’ve seen bookings through the app grow from 50% to 99% per cent of our total bookings. It is only wise that we moved to where everyone already is.
So starting today, we go app-only which means the only way you can always get a cab, is through the Ola app. But isn’t it comforting to talk to someone if you’d need to, at any point in time? Which is why we have retained 3355 3355 as ‘Ola Care’ for any support, assistance or feedback you’d 24×7. Do note that Ola Care will not be able to make a booking on your behalf. For that, there is the app. If you haven’t got it yet, head to www.ola.bz/b, get clicking and #ChaloNiklo.