Summary of Key Terms
This summary of key terms under the Group Domestic Travel Product Policy Terms & Conditions (“Policy”) is offered by Care Health Insurance Company Limited to ANI Technologies Private Limited (“Ola”). Covers under the Policy can be availed by registered users/ customers on the Ola mobile application or any other online platform, owned and/or operated by Ola, including the One Travel Desk, (hereinafter referred to as “Ola App”) by selecting the option of Flight insurance.
The insurance cover under the Policy will apply only to Ola trips which are booked to the airport through the Ola App. Insurance cover starts when a customer books the policy and cover ends when the final carrier reaches the destination. This coverage is applicable only for domestic rides
Key Benefits:
Key benefits available under the Policy for the named rider
| Benefits | Sum Insured | Deductible | Coverage Type |
|---|---|---|---|
| Flight Delay | INR 3,000 | 2 hours 30 mins | Fixed benefit |
| Total Loss of checked-in-baggage | INR 10,000 | – | Indemnity |
| Missed Flight | INR 5,000 | ETA to the airport should be at least 90 mins from scheduled departure time of the flight | Fixed benefit |
| Missed Connection | INR 5,000 | 3 hours | Indemnity |
| Delay in checked-in-baggage | INR 3,000 | 2 hours 30 mins | Fixed benefit |
| Flight Cancellation | INR 10,000 | – | Indemnity |
| Bounce booking | INR 10,000 | – | Indemnity |
| Medical Emergency | INR 1000 | – | Indemnity |
General Conditions:
- Flight insurance is applicable only for Domestic fare paying passenger
- Loss of Baggage does not cover any Valuables, Money, Securities, Jewellery, Tickets and Electronic items (other than Laptop). It covers only for the loss of the items and not partial damage.
- The claim will not be permissible in case of wilful act of the insured, self-inflicted injury, mental illness, drug or alcohol abuse.
- Trip Delay benefit will not be covered if the Flight delay is made public 6 hours before the scheduled departure time.
- For detailed Terms and conditions refer to T&C
Claims :
To initiate a claims email at customerfirst@careinsurance.com or call at 1800-102-4488 / 1860-500-4488.
For any queries email us at insurance.support@olacabs.com
